Online catalog | library@petra - physical collection

Showing 1.041 - 1.050 from total of 1.363 item(s)

Managing for quality in the hospitality industry

Author King, John H. ISBN 0130945897 Edition Unknown Dimension 27cm.

Access no.	Call number	Location	Status
Access no.03599/05	Call number647.940684 Kin M	LocationLibrary - 7th Floor	Status Available

Managing quality guest service

Audio visual

Author Unknown ISBN Unknown Edition Unknown Dimension 4,75 inch

Access no.	Call number	Location	Status
Access no.00971/06	Call number647.940684 Man	LocationLibrary - 5th Floor/ AV	Status Available

Delivering quality guest service

Audio visual

Author Unknown ISBN Unknown Edition Unknown Dimension 4,75 inch

Access no.	Call number	Location	Status
Access no.00972/06	Call number647.940684 Del	LocationLibrary - 5th Floor/ AV	Status Available

Hospitality strategic management: concepts and cases

Author Harrison, Jeffrey S. ISBN 0471478539 Edition Unknown Dimension 24 cm.

Access no.	Call number	Location	Status
Access no.02980/07	Call number647.940684 Har H	LocationLibrary - 7th Floor	Status Available

Quality management in hospitality: best practice in action

Author Lockwood, Andrew ISBN 0304334855 Edition Unknown Dimension 25 cm.

Access no.	Call number	Location	Status
Access no.06104/97	Call number647.94068562 Loc Q	LocationLibrary - 7th Floor	Status Available

Analisa quality gap pada layanan di hotel Garden Palace Surabaya

Author Esthelita, Vanda ISBN Unknown Edition Unknown Dimension 30 cm

Access no.	Call number	Location	Status
Access no.03078/99	Call number(T) 647.94068562 Est A	LocationLibrary - 8th Floor	Status Available

Marketing in the hospitality industry

Author Nykiel, Ronald A. ISBN 0442266979 Edition 2nd ed Dimension 24 cm.

Access no.	Call number	Location	Status
Access no.01406/93	Call number647.940688 Nyk M	LocationLibrary - 7th Floor	Status Available

Marketing leadership in hospitality: foundations and practices

Author Lewis, Robert C. ISBN 0442205317 Edition Unknown Dimension 24 cm.

Access no.	Call number	Location	Status
Access no.00605/93	Call number647.940688 Lew M	LocationN/A	Status Available

Contemporary hotel sales: a study of current hotel business promotion procedures and practices

Author Schwarz, Andrew ISBN 0131740385 Edition Unknown Dimension 29 cm.

Access no.	Call number	Location	Status
Access no.00300/97	Call numberRes 647.940688 Sch C	LocationLibrary - 8th Floor	Status Available

Marketing for hospitality and tourism

Author Kotler, Philip ISBN 013858267X Edition Unknown Dimension 25 cm.

Access no.	Call number	Location	Status
Access no.06012/97	Call number647.940688 Kot M	LocationLibrary - 7th Floor	Status Available