Physical collection
Digital collection
Serial collection
Login
Physical collection
Digital collection
Serial collection
Login
Simple search
Advanced search
Browse by themes
Simple search
Advanced search
Batik
Chinese Indonesians
Digital Theses
eDIMENSI
Petra Chronicle
Petra ePapers
Petra iPoster
Petra Press-LPPM
Petra@rt Gallery
Standar Bidang Rekayasa Sipil
Surabaya Memory
Accounting
Architecture
Civil Engineering
Communication
Electrical Engineering
English Department
Hotel Management
Industrial Engineering
Informatics
Interior Design
Management
Marketing
Marketing Management
Mechanical Engineering
Visual Communication Design
Show all "eDIMENSI"
Showing
1 - 10
from total of
13
item(s)
‹
1
2
›
Add to reading list
The Types of organizational culture of middle-sized restaurants in the Netherlands suitable for placing indonesian student trainees
eDIMENSI
Creator
Deborah Christine Widjaja, S.S., MSM., Ph.D.; KLAES ERINGA; SJOERD GEHRELS
Contributor
Unknown
Publisher
Universitas Kristen Petra
Source
Jurnal Manajemen Perhotelan, Vol. 3, No. 1, Maret 2007: 26-33; Deborah Christine Widjaja (96-022), Klaes Eringa (NA00000707), Sjoerd Gehrels (NA00000708)
Files
1 file(s) found
Add to reading list
Managing service quality in hospitality industry through managing the "moment of truth": a theoritical approach
eDIMENSI
Creator
Deborah Christine Widjaja, S.S., MSM., Ph.D.
Contributor
Unknown
Publisher
Universitas Kristen Petra
Source
Jurnal Manajemen Perhotelan, Vol. 1, No. 1, Maret 2005: 6 -13; Deborah Christine Widjaja (96-023)
Files
1 file(s) found
Add to reading list
Perencanaan strategis pemasaran untuk menciptakan sustainable competitive advantage: kasus pada program studi manajemen perhotelan UK Petra di Surabaya
eDIMENSI
Creator
Marcus Remiasa
Contributor
Unknown
Publisher
Universitas Kristen Petra
Source
Jurnal Manajemen Perhotelan, Vol. 1, No. 1, Maret 2005: 14-23; Marcus Remiasa (91-026)
Files
1 file(s) found
Add to reading list
The Effect of loyalty programs on customer loyalty in the hospitality industry
eDIMENSI
Creator
Serli Wijaya, S.E., M.Bus., Ph.D.
Contributor
Unknown
Publisher
Universitas Kristen Petra
Source
Jurnal Manajemen perhotelan, Vol. 1, No. 1, Maret 2005: 24-31; Serli Wijaya (98-030)
Files
1 file(s) found
Add to reading list
Can children and elderly be served in the same restaurant?
eDIMENSI
Creator
Adeline
Contributor
Unknown
Publisher
Universitas Kristen Petra
Source
Jurnal Manajemen Perhotelan, Vol. 1, No. 1, Maret 2005: 32-38; Adeline Wonoseputro (02-045)
Files
1 file(s) found
Add to reading list
Managing word-of mouth communication in Michelin starred restaurants in the Netherlands
eDIMENSI
Creator
SJOERD GEHRELS; STEPHANIE KRISTANTO; KLAES ERINGA
Contributor
Unknown
Publisher
Universitas Kristen Petra
Source
Jurnal Manajemen Perhotelan, Vol. 2, No. 2, September 2006: 47-56; Sjoerd A. Gehrels (NA00000708), Stephanie Kristanto (NA00000720), Klaes Eringa (NA00000707)
Files
1 file(s) found
Add to reading list
Analysis of the customers' preferences in determining a suitable menu for River Side Oriental Cuisine Restaurant
eDIMENSI
Creator
GITA ROSALIN; TJIA IVONE SOETANTO
Contributor
Unknown
Publisher
Universitas Kristen Petra
Source
Jurnal Manajemen Perhotelan, Vol. 2, No. 2, September 2006: 57-67; Gita Rosalin (NA00000717), Tjia Ivone Soetanto (NA00000718)
Files
1 file(s) found
Add to reading list
Peranan customer value dalam mempertahankan keunggulan bersaing pada restoran cepat saji
eDIMENSI
Creator
EVI THELIA SARI
Contributor
Unknown
Publisher
Universitas Kristen Petra
Source
Jurnal Manajemen Perhotelan, Vol. 2, No. 2, September 2006: 68-75; Evi Thelia Sari (NA00000716)
Files
1 file(s) found
Add to reading list
Analisa segmentasi, penentuan target dan posisi pasar pada restoran steak dan grill di Surabaya
eDIMENSI
Creator
Serli Wijaya, S.E., M.Bus., Ph.D.; GUNAWAN ADI CHANDRA
Contributor
Unknown
Publisher
Universitas Kristen Petra
Source
Jurnal Manajemen Perhotelan, Vol. 2, No. 2, September 2006: 76-85; Serli Wijaya (98-030), Gunawan Adi Chandra (NA00000715)
Files
1 file(s) found
Add to reading list
Analisa pengaruh tipe kepribadian dan gaya komunikasi public relations manager JW Marriot Hotel Surabaya dalam membangun hubungan baik dengan media untuk meningkatkan publisitas
eDIMENSI
Creator
Adriana Aprilia, S.Pd., M.M.; JUNAEDI WIJAYA; YENNY WIYANTO
Contributor
Unknown
Publisher
Universitas Kristen Petra
Source
Jurnal Manajemen Perhotelan Vol. 2, No. 2, September 2006: 86-96; Adriana Aprilia (03-019), Junaedi Wijaya (NA0000713), Yenny Wiyanto (NA00000714)
Files
1 file(s) found
‹
1
2
›