Creators KHRISTINA YULI IRAWATI Contributors Nanik Linawati (Advisor 1); Hartono Subagio (Examination Committee 1) Publisher Universitas Kristen Petra Language Indonesian Theme Digital Theses Category Undergraduate Thesis Sub category Skripsi/Undergraduate Thesis Source Skripsi No. 1052/EM/1998; Khristina Yuli Irawati (31493063) Subjects CONSUMER BEHAVIOR; CONSUMERS-RESEARCH; CONSUMER SATISFACTION