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The CRM handbook: a business guide to customer relationship management
Dyche, Jill
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Pearson Addison-Wesley
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(eng) English
0201730626
Addison - Wesley Information Technology series
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CUSTOMER RELATIONS-MANAGEMENT
Glossary : p. 287 - 298
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xxiv, 307 p.
24 cm.
ill.
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Access no. Call number Location Status
01534/07 658.812 Dyc C Library - 7th Floor Available
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