Analisis pengaruh faktor-faktor customer expectations, perceived quality, perceived value terhadap kepuasan konsumen PT TELKOM di Surabaya
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vi, 24 p.
29 cm.
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| Access no. | Call number | Location | Status |
|---|---|---|---|
| 03596/99 | 658.8342 Soe A | Library - 8th Floor | Available |