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Affordability: integrating value, customer, and cost for continuous improvement
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CRC Press
2017
Boca Raton, FL
(eng) English
9781498762403
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Affordability is a new concept that allows the implementation of Continuous Improvement for any organization. It encapsulates contemporary methods that improve product and service profitability, increases market share, value, speed, quality and capability, and cuts down on cost. This new method addresses the needs of growing, improving, and sustaining an organization. It provides a framework and foundation for launching improvement initiatives, deploying continuous improvement, and maintaining the cultural habits and behaviors required to continue such efforts. Case studies from a variety of industries, businesses, and institutions are provided.
xiv, 264 p.
24 cm.
ill.
Chapter 1. Affordability : it's not what we always thought it was! --
Chapter 2. Customers : who really comes first? --
Chapter 3. Value and cost : the role of purpose and worth in affordability --
Chapter 4. Faster : ease and speed --
Chapter 5. Better : quality and capability --
Chapter 6. Leadership : by any other name is not management --
Chapter 7. Change and transformation --
Chapter 8. Creativity and innovation : from fragments of thought to prosperity --
Chapter 9. People : the human factor --
Chapter 10. Process : work work work! --
Chapter 11. Performance : what is the score? Are we winning or losing? --
Chapter 12. How to --
Chapter 13. The affordability challenge.
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