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Analisa pengaruh servicescape terhadap kepuasan pelanggan pada JW Marriot Hotel Surabaya
Putri, Olivia Tommy
Raharjo, Anastasia Melinda
Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra
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(ind) Indonesian
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Skripsi
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CONSUMERS--RESEARCH
Appendix: p. 56-75
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xiii, 75 p.
30 cm.
ill.
Not available
Access no. Call number Location Status
03509/18 MAN 33-0768 Library - 8th Floor Available
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