Managing customers as investments: the strategic value of customers in the long run
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9780132161619
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Appendix: p. 167 - 186
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xv, 205 p.
23 cm.
ill.
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| Access no. | Call number | Location | Status |
|---|---|---|---|
| 01483/12 | 658.812 Gup M | Library - 7th Floor | Available |