Analisis implementasi standard operating procedure di area service bakerzin Ciputra World Surabaya
Sari, Devina PuspitaUnknown
Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra (Surabaya, 2012) (ind) IndonesianUnknownSkripsiUnknownSTANDARD OPERATING PROCEDURE; Appendix : p. 56 - 124; Unknown