Login
Login
Back
Add bookmark
Customer service: skills for success
Lucas, Robert W
Not available
McGraw-Hill
Not available
Not available
(eng) English
9780071315920
Not available
5th ed
CUSTOMER SERVICES
Appendix: p. 374 - 375
Not available
xix, 394 p.
26 cm.
ill.
Not available
Access no. Call number Location Status
00114/13 658.812 Luc C Library - 7th Floor Available
Similar collections by subject
Marketing and design in the service sector: enhancing the customer experience
Tabari, Saloomeh (editor)
Pelanggan adalah bestie
Khosuma, Johan Alvin
Value proposition design: How to create products and services customers want
Osterwalder, Alexander
Sustainable customer experience design: co-creating experiences in events, tourism and hospitality
Smit, Bert
Guest service in the hospitality industry
Bagdan, Paul
Pemasaran jasa: manusia, teknologi, strategi perspektif Indonesia
Lovelock, Christopher
7 Things never to say to your customers
Elliott, Denise
Etika customer service
Kasmir
Services marketing: Integrating customer focus across the firm
Zeithaml, Valarie A.
Up your service!: Strategies and action steps to delight your customers now!
Kaufman, Ron
Close
Download QR code