Physical collection
Digital collection
Serial collection
Login
Physical collection
Digital collection
Serial collection
Login
Back
Add bookmark
Share
Facebook
X (Twitter)
WhatsApp
Download QR code
Scan to view on phone
Close
Services marketing : integrating customer focus across the firm
Zeithaml, Valerie A.
Additional author
Bitner, Mary Jo
Publisher
Not available
Year of publication
Not available
Publication place
Not available
Language
(eng) English
ISBN
0071199144
Series
Not available
Edition
3rd ed.
Subject
SERVICES INDUSTRIES-MARKETING
Note
Not available
Abstract
Index: p. 661-668
Number of pages
xx, 668 p.
Dimension
25 cm.
Other description
ill.
Summary / review / table of contents
Not available
Copies
Access no.
Call number
Location
Status
02743/04
658.8 Zei S
Not available
Available
Similar collections by subject
Manajemen pemasaran jasa
Lovelock, Christopher H.
Manajemen pemasaran jasa
Lupiyoadi, Rambat
Close
Download QR code
Your download will start shortly, or you can right click on the image and choose "Save as".