Chapter 1 - Introduction Why read this book? / What is research? / What is design research? / Why are research methods important for product designers? / How are research methods used in product design projects? / Research methods for Analysis activities / Research methods for Synthesis activities
Chapter 2 - Looking Ethnography / Video diaries / Shadowing / Photo diaries/ journal / Visual anthropology / A day in the life - / Personal belongings / Mapping / Future forecasting / Product autopsy / Case Study 1 - IDEO / Case Study 2 - Sense Worldwide / Tutorial 1 - How to conduct an ethnographic study / Tutorial 2 - How to do mapping
Chapter 3 - Learning Cultural probes / Competitor products / Precedent analysis / Literature review / Web searches / Cultural comparisons / Role playing / Try it yourself / Mind mapping / Case Study 1 - Dunne and Raby/ Bill Gaver Cultural Probes example / Case Study 2 - Precedent Analysis [NIKE "Rift" Trainer] / Tutorial 1 - How to do a literature review / Tutorial 2 - How to do a great mind map
Chapter 4 - Asking Questionnaire and Surveys / Focus groups / Unfocus groups / User narration / Interviews [semi structured, structured, etc.] / Be your customer/client / Branding research / Market Research / Retail Research / Drawing from memory / Product Camouflage / Name swapping / Image and mood boards / Perceptual mapping / Personas / Product collage / Extreme users / Case Study 1 - Net Objects Hector Serrano and Victor Vina / Case Study 2 - Jaguar Saloon Car Focus Group / Tutorial 1 - How to write a great questionnaire / Tutorial 2 - How to conduct great interviews
Chapter 5 - Making [Prototyping] Sketching / Sketch Model / Mock ups / Paper prototyping / Quick and dirty / Experience prototyping / Appearance Model / Empathy tools / Body storming / Rapid Prototyping / Behaviour sampling / Case Study 1 - Dyson Vacuum Cleaner / Case Study 2 - OXO Good Grips / Tutorial 1 - How to conduct experience prototyping / Tutorial 2 - How to do quick and dirty modeling
Chapter 6 - Testing Scenario Modelling / Scenario Testing / Product deployment / User trials / Product usability / Test rigs / Case Study 1 - Philips Design; Intel; Motorola "soft" product / Case Study 2 - Berghaus Tent "Extreme Testing" / Tutorial 1 - How to build an ergonomic test rig / Tutorial 2 - How to run good user trials
Chapter 7 - Evaluating & Selecting Checklists / External decision / Intuition / Protocol analysis / Product champion / Pros and cons / Matrix evaluation / Case Study 1 - "Intuition" selection Front Design / Case Study 2 - "Rigorous" selection SAMSUNG /Tutorial 1 - How to conduct a matrix evaluation / Tutorial 2 - How to write a checklist
Chapter 8 - Communicating Preparing a presentation / Report creation / Presentation boards / Presentation models / Case Study 1 - Bruce Mau data presentation visuals / Case Study 2 - "Exhibition" presentation - Konstantin Grcic / Tutorial 1 - How to prepare a research presentation / Tutorial 2 - How to write a research report Conclusions Summary of theory and recommendations for further study. Bibliography Resources
Access no. | Call number | Location | Status |
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00345/18 | 745.2 Mil R | Library - 5th Floor / 1smt | Available |