Preface;
Ch 1 The Pub and Bar;
Ch 2 The Role of the Bartender;
Ch 3 Customer Care;
Ch 4 Responsible Service of Alcohol;
Ch5 Food and Beverage Equipment;
Ch 6 Food Safety and Hygiene in the Bar;
Ch 7 Handling Cash and Payments in the Bar;
Ch 8 Sales and Marketing;
Ch 9 Safety and Security in the Bar;
Ch 10 Stock and Beverage Control;
Ch11 Food in the Bar;
Ch 12 Cultural Diversity, Intercultural Awareness;
Ch 13 Waste Management;
Ch 14 Food and Beverage Service Procedures;
Index
Access no. | Call number | Location | Status |
---|---|---|---|
01034/18 | 647.95068 Mur P | Library - 7th Floor | Available |