Introduction: From margins to mainstream / Roger Coleman, Cherie Lebbon, John Clarkson, Simeon Keates 1 --
The business case --
Understanding consumers --
Chapter 1 Designing for older users / Felicia Huppert 30 --
Chapter 2 The struggle for independence / Marion Bieber 50 --
Chapter 3 Lifestyle, design and disability / Katy Owen, Malcolm Johnston 58 --
Chapter 4 Disability unplugged / Judith Payling, Peter Zein 70 --
Chapter 5 Design exclusion / Simeon Keates, John Clarkson 88 --
Chapter 6 Power to the people / David Yelding 108 --
Business drivers --
Chapter 7 Living longer / Roger Coleman 120 --
Chapter 8 The legal argument for inclusive design / Catherine Casserley, Marcus Ormerod 142 --
Chapter 9 Inclusion --
a commercial perspective / Joanne Coy 156 --
Chapter 10 Inclusive design or assistive technology / Alan Newell 172 --
Chapter 11 Humanising technology / Alastair Macdonald 182 --
Best practice --
Chapter 12 Connecting business, inclusion and design / Graham Pullin, Martin Bontoft 206 --
Chapter 13 The Fiat Autonomy Programmme / Alessandro Coda, Richard Gadeselli 216 --
Chapter 14 Internet usability / Jeff Patmore, Lisa Mahoney 226 --
Chapter 15 Everyday inclusive design / Nina Warburton 250 --
Chapter 16 From process to pleasure / Raymond Turner 270 --
The global picture --
Chapter 17 A European perspective / Roger Coleman, Karin Bendixen, Paivi Tahkokallio 288 --
Chapter 18 The Japanese experience / Satoshi Kose 308 --
Chapter 19 Universal products in the US / James Mueller 318 --
Chapter 20 International design education strategies / Elaine Ostroff 336 --
A design toolkit --
Understanding users --
Chapter 21 The prevalence of functional impairment in Great Britain / John Clarkson, Hua Dong, Simeon Keates 360 --
Chapter 22 The ability database / Malcolm Johnston 372 --
Chapter 23 The sense of independence / Judith Payling 382 --
Chapter 24 Observation for innovation / Cherie Lebbon, Mark Rouncefield 402 --
Understanding the challenge --
Chapter 25 Quantifying design exclusion / John Clarkson, Hua Dong, Simeon Keates 422 --
Chapter 26 Countering design exclusion / Simeon Keates, John Clarkson 438 --
Chapter 27 Assessment for inclusive design / Carlos Cardoso, Simeon Keates, John Clarkson 458 --
Design responses --
Chapter 28 Design and empathy / Roger Coleman, Cherie Lebbon, Jeremy Myerson 478 --
Chapter 29 A designer-centred approach / Cherie Lebbon, Roger Coleman 500 --
Chapter 30 What is an inclusive design process? / Martin Bontoft, Graham Pullin 520 --
Chapter 31 Critical users in design innovation / Julia Cassim, Hua Dong 532 --
Future views --
Chapter 32 Inclusion, inspiration and lightness of touch / Graham Pullin 558 --
Chapter 33 The future for ICT / Alan Newell 566 --
Chapter 34 Design in a digital world / Mike Woods 576 --
Chapter 35 Remote interaction / Steven Wilcox, Eric Callahan 582 --
Chapter 36 Setting a standard / Roger Coleman 588.
| Access no. | Call number | Location | Status |
|---|---|---|---|
| 02292/18 | 720.87 Inc | Library - 7th Floor | Available |