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Essentials of CRM: a guide to customer relationship management
Bergeron, Bryan
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John Wiley & Sons, Inc
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(eng) English
0471206032
Essentials series
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CUSTOMER RELATIONS-MANAGEMENT
Glossary: p. 213 - 215
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xiii, 220 p.
23 cm.
ill.
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Access no. Call number Location Status
04252/07 658.812 Ber E Continuing Education Available
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