Customer relationship management: A people, process and technology approach
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1423900847
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Glossary: p. 171-178
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xiii, 191 p.
23 cm.
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| Access no. | Call number | Location | Status |
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| 00105/10 | 658.812 Wag C | Library - 7th Floor | Available |
| 00106/10 | 658.812 Wag C | Library - 7th Floor | Available |