Physical collection
Digital collection
Serial collection
Login
Physical collection
Digital collection
Serial collection
Login
Back
Add bookmark
Share
Facebook
X (Twitter)
WhatsApp
Download QR code
Scan to view on phone
Close
An introduction to service design: designing the invisible
Penin, Lara
Additional author
Not available
Publisher
Bloomsbury Visual Arts
Year of publication
Not available
Publication place
Not available
Language
(eng) English
ISBN
9781472572585
Series
Not available
Edition
Not available
Subject
SERVICE INDUSTRIES
Note
Not available
Abstract
Not available
Number of pages
342 p.
Dimension
27 cm.
Other description
ill.
Summary / review / table of contents
Not available
Copies
Access no.
Call number
Location
Status
01325/19
658.812 Pen D
Library - 7th Floor
Available
Similar collections by subject
Sustainable customer experience design: co-creating experiences in events, tourism and hospitality
Smit, Bert
Service management: mewujudkan layanan prima
Tjiptono, Fandy
Services marketing: concepts, strategies and cases
Hoffman, K. Douglas
Essentials of services marketing
Lovelock, Christopher
Service management and operations
Haksever, Cengiz
Service management: Mewujudkan layanan prima
Tjiptono, Fandy
Service management: operations, strategy, information technology
Fitzsimmons, James A.
Service management: operations, strategy, information technology
Fitzsimmons, James A.
Close
Download QR code
Your download will start shortly, or you can right click on the image and choose "Save as".